Healthcare Consumerism - why & how to be your own advocate
Organized by: Rose Rohloff
As a 35 year healthcare veteran with a background in nursing, business and information systems, and personally assisting as a patient advocate for numerous people, I have seen the industry often forget to address the most important person: the actual consumer.
I originally went into healthcare to help individuals, and so I decided to focus on informing and educating those we serve on how to be their own advocate. It is important to improve healthcare quality while controlling costs by concentrating on empowering individuals for avoiding over, under and mistreatment. "Healthcare we have forgotten someone, the consumer" is an hour presentation for those who are the actual population. Many speak about wellness, insurance coverage – this is information previously not offered to the general public, and yet the most impactful information they should be receiving. As one attendee stated, “We are now empowered that we can and should ask questions.”
I need your help because those most at risk do not have the means to host a presenter, and they don't know the information is available to them - vets, first responders, the elderly, and those struggling to care for elderly family members.
1-Patient engagement, population health, consumerism top CEO concerns Healthcare IT News, by Jeff Lagasse, April 05, 2016 According to the Advisory Board Company, Healthcare leaders are focused on the potentially conflicting market forces as rising consumer expectations & care transformation are reshaping the industry.
2-Medical errors are No. 3 cause of death in the US, study unveils Written by Heather Punke | May 04, 2016 The CDC lists chronic respiratory diseases as the No. 3 cause of death in the U.S., behind heart disease and cancer, but researchers from Baltimore-based Johns Hopkins beg to differ. They analyzed data from an eight-year period and found medical errors are the true third leading cause of death in the U.S. Research published in The BMJ May 3, shows medical errors kill more than 250,000 Americans each year.
3-People don’t know what they don’t know. The current healthcare industry is spending $Bs on Population Health, Patient Engagement, the Patient Experience, Medical Care Coordination – and yet the average person has not been informed about what all this means; they don’t know what they need to ask for or what they should expect.
4-Transparency: Learn how to find out the quality and safety ratings of hospitals.
5-The healthcare industry does not have clear, unified definitions for the major initiatives they are trying to acheive. Please read and share the following articles:
BECKER’S Hospital Review Population Health, Population Health Defined with specifics of who, what, where, when and why, Rose Rohloff, Jun 2015 http://www.beckershospitalreview.com/population-health/old-school-getting-back-to-basics-population-health-defined.html
BECKER’S Hospital Review Infection Control & Clinical Quality, We love M&Ms – now it is also time for P&Ps, Rose Rohloff, May 2016 http://www.beckershospitalreview.com/quality/we-love-m-ms-now-it-is-also-time-for-p-ps.html