Making Lives Better with Alorica (“MLBA) is a non-profit 501(c)(3) organization dedicated to providing assistance to Alorica employees, their families and the people, organizations and communities who support them. This organization is not a subsidiary or owned by Alorica Inc. Our mission is simple: TO MAKE LIVES BETTER. MLBA generally assists individuals in crisis and emergency situations where they have nowhere else to turn to for assistance such as after disaster strikes, helping with costs associated with an unexpected illness, and many other emergency situations. MLBA also provides support to local organizations and communities that our chapters reside in. With the Rockford Chapter MLBA, funds are raised locally and our local chapter board determine how funds are distributed locally.