New Hope Inc. has been working with victims of violence since 1979. What started as a volunteer hotline has grown into a widespread victim services program that includes hotline, emergency shelter, hospital response, licensed clinical counseling, court advocacy and self-sufficiency coaching. Our years of growth as a dual service agency have rooted us in the belief that in order to fully impact the blight of domestic and sexual violence in our community, it is equally as important to hold perpetrators accountable for their behavior. In that effort we provide a supervised visitation center, and provide state certified intimate partner abuse education programs for perpetrators.
Today, New Hope supports 41 cities and towns in central and southern Massachusetts. We have office locations in 5 towns, 2 emergency shelters and advocates stationed in 6 courts and 2 police departments.
New Hope serves all survivors of domestic and sexual assault. In fiscal year 2017 we provided direct services to 3,519 adults and 306 children, 80% of whom identify as female. Many of our clients are low income families, with 70% of our clients reporting income below the federal poverty threshold. Further, we serve a diverse population with 35% of clients identifying as non-white and 21 % reporting a disability. New Hope tailors our services to meet the needs of the communities we work in, relying on bi-lingual and bi-cultural staff, other agency collaborations and interpreters when needed.
New Hope strives to achieve a long term goal of ending domestic and sexual violence in our communities, and in the shorter-term, stopping or decreasing violence in the lives of the clients we serve. New Hope has a long history of collaborative work with law enforcement and court systems, and partners with hundreds of service organizations across the state to ensure that victims are easily able to access our services.
New Hope also succeeds in prevention education and outreach work, last year reaching 20,763 individuals with information about domestic violence and sexual assault. Our prevention work goes hand in hand with an increase in victims seeking services. As information spreads throughout the organizations, schools and communities where we host prevention efforts, victims often identify and come forward for assistance.