Tay's inadvertend helicopter trip

Organized by: Anne-Marie Keglmaier

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My boyfriend is South African, and for him being able to visit me in Germany we had to go through a whole lot of paperwork, bureaucracy and insurances. Incurances, yes, and we thought he was well covered when we hiked on a mountain and he had an accident. Since it was not possible to transport him down the hill due to the unclarity of his injury, a helicopter needed to transport him to the nearby hospital. So they gave him strong painkillers and took him. I went to fetch his insurance documents and came to the hospital as fast as possible, only to find him laying in a hallway half naked and noone felt responsible for him. They in fact wanted to get rid of him, because they weren't sure of his insurance situation and barely even tried to understand him to figure out the nature of his injury. My boyfriend tried to talk to the doctor and tell him that he is a kitesurfer and he never had a knee issue like that before. Sometimes, being lost in translation can be funny. But not this time. The doctor misunderstood and noted down that Tay was a kitesurfer and had this issue 3 times before. Yet there is no medical history of knee injuries or any untreated conditions, the insurance now won't cover the claim. The horrible aftermath of a misunderstanding. My boyfriend is not wealthy and to pay for the medical treatment and the helicopter flight is not easy, better said, he won't be able to visit me again for the next 5 years. I am in love with him, and this breaks my heart.


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Anne-Marie Keglmaier

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