yes-inc's profile image - click for profile


YES BizCenter



Visit us at

YES BizCenter, a full-time non-profit social enterprise, was launched in July 2004 by members of the Young Entrepreneurs Society (YES). The YES members who wrote its business plan beat out a national field of competitors to win 2002's USDA/National 4-H Council's Cooperative Business Plan competition and $2,000. It also enabled YES to acquire a mortgage to purchase two blighted historic buildings in downtown Orange, MA and renovate 3 storefronts with help from over 200 community members and businesses.

The BizCenter is the region's source for full-service copying and document finishing services, faxing, and UPS shipping services, the only one within a 25-minute drive-time radius of downtown Orange. The venture serves thousands of customers yearly, including residents, businesses and non-profit, and community groups. Its customer service internship (CSI) program trains dozens of youth each year -- many of them high-school drop-outs or referred by the courts -- in workplace etiquette, customer service, shipping, operating office equipment, and basic business management. In 2010, for example, the 25 youth who served as CSIs

  • served 3,277 customers
  • gained 3,192 hours of training and work experience:
  • 14 volunteered 1,442 hours
  • 7 worked 624 hours and earned $4,992 collectively as WIA Youth/YouthWorks participants
  • 4 worked 1,226 hours and earned $9,008 collectively as Summer Youth Employment participants

The venture has yet to turn a profit or even cover a full-time manager's salary. The very nature of doing business in a remote region with a low population density and a high rate of poverty exerts downward pressure on both prices and the volume of sales. It has broken even in 5 of its 6 years, but this is thanks to in-kind subsidies on the part of Its half-time managers (who oversee the shop and train and supervises the CSIs) who have been willing to work an equivalent number of hours pro bono. The venture will only be truly sustainable if it can manage to increase ales volume and gross margin.

To this end, we have developed a marketing plan to boost the number of remote orders from new non-profit customers elsewhere in New England: these customers can email their copy and document finishing jobs to us and we can deliver them via our inexpensive next-day UPS Ground shipping service. To implement the plan will require hiring a marketing intern from UMass, Amherst and $3,000. We are also seeking funds to cover the $2,500 cost-share of our training specialist (an Job Ready AmeriCorps member) who is working with the manager to systematize the CSI training and evaluation process, and $8,000 to cover an additional 10 paid hours per week for our manager.

We welcome you financial support. We also invite you to send us business from your workplace or to encourage others' to do so. (Distance is no object, since we can ship anywhere in the U.S.!) All gifts are tax-deductible as a charitable donation or as a business advertising expense. All gifts will be acknowledged by mail/email and on our websites and recognized in our print media releases and in-store displays.



Want to help Fundraise or Volunteer for this amazing Fundraiser? Join the Team

Donor Comments

Be the first to Donate to YOUNG ENTREPRENEURS SOCIETY INC and YES BizCenter.